FREE SHIPPING ON ORDERS OVER £100

FAQs

Q1: What size should I get?

Please see our size guide for detailed instructions and guidance on our sizing. We currently stock UK sizes 8-14,

We recommend selecting your true dress size for your hips and waist. The clothing then provides additional room/fulness over the bust. For example, a UK10 offers a UK12/14 across the bust.

Q2: Do you sell plus size clothing?

We currently do not stock plus sizes due to limited funding. However, as we grow, we absolutely plan to expand to more clothing and bust size options to suit our customers needs. If you would like to be notified and get early access to our plus size range, please sign up here.

Q3: How long does shipping take?

SHIPPING DETAILS

UK Standard Shipping (3 - 5 working days): £5
UK Express Shipping (1 - 2 working days): £6.99
Europe: (2 working days) £15.99 
USA: (2 working days) £19.99 
Rest of World: (2 -5 working days) £25

Our international delivery courier is DHL Express. All merchandise is dispatched from our warehouse within 3 working days and arrives within 1-2 further working days.

Please visit our Shipping & Returns page for further information on our policy.

Q4: Is your website secure with my information?

Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. Please see our Privacy Policy for further information on your how we handle your personal data.

Q5: What should I do if I am not happy with my order or my order is damaged?

We hope that you love your new clothes just as much as we do. However, if you are unhappy with your purchase or receive a damaged product, please first send an email to help@taideux.com. Merchandise is accepted for refund or exchange if returned in approved and saleable condition within 7 days from when you received it.

Please visit our Shipping & Returns Page for further information on our policy.

Q6: How do I contact Taideux?

We absolutely love hearing from our #taideuxtribe. For any enquiries, please reach out to us via the instructions or contact form on our Contact Us page.